Testimonials



Located in Sherwood Park at Yellowhead Highway 16 East & Cloverbar Rd., just ten minutes from Edmonton, Outback RV, a proud family-owned dealership has been bringing the best personalized customer experience to Sherwood Park for over 10 years. During this time Outback RV has been working tirelessly to provide the best service in the industry and has received many awards from North Trail and Lance Campers to prove it.

Enjoy the best customer care Outback RVs has to offer: Alberta's finest RV retailer. Stop by and see what great, hometown customer service feels like! Call us at 1-866-979-1244.


Hear What Our Customers Have to Say:


"I would like to take this opportunity to express the amazing service we have always received at Outback RV. Recently we developed electrical problems with our fifth wheel. The Service Dept quickly determined the problem and had us back on the road in time for our planned summer holidays. We would also like to make a special mention about your Sales Rep Tom. On a number of occasions Tom was able to accommodate our RV issues even after hours. We were so pleased we bought our second RV from Outback. Thank you for the amazing Customer Service."                                            

                                                                      -Dion and Sharon

"I have been camping for 25-30 years, and I have been to most dealerships.  Outback RV truly provides the best service by far. From the front counter to the technicians who have done the repairs, I have never been treated better. The quality of their repairs and their outstanding service cannot be beat. I recommend Outback RV to absolutely everyone."

- Errol


"Thanks for taking the time to do an evaluation of this fifth wheel for me. I purchased this unit 2nd hand in 2006, your company is the only organization that has even worked on it since. This plus the fact that it is no longer made meant that it was very difficult to get an evaluation for insurance purposes. Thanks again!"

                                                                                    -Wayne

" Outback RV sells a great lineup of RV's, I chose to buy the 340 FLR Open Range Journeyer. I met Tom there and he is a great salesman. He knows what he is selling. When a salesman wants you to go through a trailer and put it to its paces, it speaks volumes on their product. Nothing to hide, ask a question and you get the answer not a sales brochure. I told him what I want and my needs, and he led me to the 340 FLR. It is a true year round RV. I lived in it all winter , even in the -40's and beleive it or not its as comfortable as it is in the summer months. The RV does not disappoint one bit. Even with the cold temps the fridge never froze up, nor did the holding tanks. There is plenty of storage unlike other RV's. Thanks to Outback RV and Tom, they have secured a loyal customer. I will buy another Open Range when I am in the market."

- Steve


"I just want to thank you once again for helping us out with ordering our trailer. We absolutely love it!! It`s more than we ever expected and I can safely say you can recommend it ot anyone looking for a top of the line tent trailer. It`s easy to set up, it`s gorgeous inside and out and meets our every need. I still can`t get over how big it is!Your customer service is second to none and we really appreciated that.Thank you!"

-  Janice and Nick


"We had a great first season with out 5th wheel. The Open Range is a fantastic product, and the envy of all our friends. There are a few spots we will not be trying to get in to but it's a small price to pay! thanks again to you, and your staff for your great service."

- Ron and Cindy


" We were in looking at some Lance Trailers. We were most impressed with the quality of the product, but more so with the care and attention of one of your sales people, namely Rick Norton, He took many pains to make sure we were informed about all aspects of the trailer, was courteous and polite through out the process, and left us with a real desire to return and purchase from Outback RV. We hope to do so in the future. He spent 2 hours with us, and we are grateful for his attention and professionalism. We talked to people all over the province in our search for a new trailer, and he is undoubtedly one of the best."

- Ches & Nicole


"Been in your parts department a couple of times. Want to let you know that the two ladies you have working in the front are absolutely wonderful. They have helped me out with some older trailers. 10 thumbs up. Will recommend your place to anyone.
Regards,"

- Rae


"Last summer we took a five-week vacation to visit family in Vancouver, and on Vancouver island, then on to Toronto. On our return, while traveling through Alberta, I checked my mirror and noticed smoke coming from what I thought was a flat tire. We pulled over on the side of the road to check and found that our problem was a burned wheel bearing. This would be a bad thing to happen at any time, let alone at two o'clock on a Friday afternoon of a long weekend. Although we have E.R.S. ( Emergency Roadside Service), In order to save time I decided to pull off the wheel to see if the axle would stay clear of the road. Fortunately we were on the freeway so we  proceeded slowly, without holding up traffic, hoping for the best. Luck was on our side. About one hour later, we found a repair shop before reaching Edmonton. We pulled into Outback RV in Sherwood Park, unsure of whether or not we would get our problem fixed before the weekend. A young gentleman came over to our 5th wheel and asked what he could do for us. I pointed to my axle and said that I lost a wheel bearing. He looked and said "give me a minute". He came back and took our unit around the back of the  shop. Within one hour, he had our problem fixed and we were on our way. The gentleman's name was Victor Da Silva and he is the owner of the business. While Victor was working on our unit, we found out that had delayed closing his shop to go for a weekend of four-wheeling in order to help us. If you are ever in the Edmonton area and require help with your unit, we highly recommend Outback RV for excellent service at a very reasonable price."


- Ronald and Family


"Just wanted to say a big thanks to everyone there with the purchase of our 5th Wheel. Denny was an amazing salesman and Bryce made finalizing the deal a smooth transaction. We picked up the trailer and Ed gave us a thorough walk-through which made it easier for when we set up at the lake. The service was great and me and my family absolutely love the new trailer !! Again a big thanks to all the people there including the service techs on the great job getting it ready for pick-up and Phil in parts for helping me get everything I needed to set up. I look forward to doing business with you guys in the future!"

- Dale & Netannys


"I would like to convey my sincere appreciation to all staff in connection to the purchase of our new RV.

we came to Outback about  18 months ago and met Denny. We told him from the start that we were only doing research at that time, and weren't in a position to buy. Knowing that didn't dampen his enthusiasm and he promptly asked us what we were looking for, and took us around to view the different makes and models. Being new to RVing we really didn't have a clue! Denny was really helpful in finding out what we needed and matching our requirements to the perfect camper. We still didn't make a purchase for another 18 months, but when it was time to buy, we knew where to go. Of course we shopped around, and even went to the 2011 RV show, but no one could match the price and professionalism of Outback. Organizing the finances was a breeze with Bryce. He made the whole process effortless. Our walk through was very informative.

We found everyone to be an expert in their field and will highly recommend you to anyone looking for an RV!"

- Steve & Martine


"Our RVing has come to an end, but we just wanted to thank you as a customer for your great service, and for treating us very fairly for all the work you've done on our motor home in the past couple of years. Thanks for the deal you gave us for storage, the steps, and mud flaps. It was much appreciated. Best to you all as you continue in your honest business"

- Bill and Mildred


"We are extremely happy with the purchase of our new RV! Dealing with the management and staff showed us a very professional and committed to the customer type of business that you own and as a customer, I am glad to have.
In the future, I will definitely recommend your product and professional/honest approach to anyone who asks.
As a consumer, thanks for committing to my family's favorite summer pastime! "

- Neil


"My wife and I just finished taking a seven month trip, logged over 20 000 miles. We traveled from Alaska to as far south as Key West Florida and back  the southern route and up the west coast. We never had a problem with truck or camper on the entire trip. Due to some of the extreme weather and road conditions we encountered in that seven months I am really glad we had a Lance. it was proof to me that they are the best slide in camper made. We saw temperatures that ranged from subzero to the low 90s. We rode out tornado warnings, snow, sleet, extreme winds, and sunshine."
 

- Phil and Rose

        "A huge thank you to Outback Rv for going above and beyond                 customer service in fixing our RV onsite this week. We're so happy         that we bought our awesome fifth wheel from your local, family                 owned business."
                                                                                    -Liza and Family

        "We had a fantastic first night out here! If anyone is looking for a              trailer go see Outback Rv, best service around!"

                                                                                    -Shari

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

        "Outback has the best customer service hands down ! If you are              looking for a trailer check them out they are awesome"

                                                                                    -Colleen and Family